Our customers build applications that collect information about a business and submit it to carriers through Herald. But building an application that collects all of the required information for a submission is a complex task. Today, our customers must account for the following four elements in their applications:
Questions: The user must answer all the risk and coverage questions that carriers require to get a quote for their product. This list grows when getting quotes for multiple products.
Conditionality: You have to show users additional questions according to conditional logic. For example, some questions are only relevant for businesses within a certain state or industry.
Validation: Risk and coverage values must be sent to Herald in a valid format so that we can send that information to all relevant carriers at the correct level of specificity.
Maintenance: These elements shift as carriers change questions, validation rules, and conditional logic over time.
Last week, we launched a new “conversational” application endpoint (/applications) that removes the burden of these four elements from our customers. This endpoint receives any known information about the applicant, and returns the full list of required questions to render on screen for the user. Our customers can iterate on this process until the application status becomes “complete.” At this point, the application can be submitted and the user can receive quotes.
This feature is currently available in beta. If you are interested in trying it out, or learning more, please reach out to us at email@example.com.